Refund policy

We appreciate your business and want to ensure you're happy with your purchase. However, please note that refunds are generally not offered once an order is placed.

Exceptions:

• We will issue a full refund if the product is damaged or defective upon arrival. You must notify us within 1 day of receiving the product and provide evidence of the damage or defect (e.g., photos).
• We may, at our sole discretion, offer a refund or exchange for other reasons, such as:
• Order cancellation: If you request a cancellation before your order ships, we will issue a full refund.
• Incorrect item: If we send you the wrong item, we will gladly send you the correct item at no additional cost or issue a full refund.
• Refunds will be processed within 14 business days of receiving the returned product (if applicable) and will be issued to the original payment method.

Important Notes:

• You are responsible for the cost of return shipping unless the product is damaged or defective.
• This policy applies to all online and in-store purchases.
• We reserve the right to modify this policy at any time without prior notice.