Privacy policy

Privacy Policy

This Privacy Policy describes how House of Fragrances ("we," "us," or "our") collects, uses, and discloses your information when you visit our website https://houseoffragrancesae.net/ (the "Site") or make a purchase from us.

Information We Collect

We collect several different types of information for various purposes to improve your experience with our House of Fragrances.

  • Information You Provide Directly: When you visit the Site or make a purchase from us, we collect certain information you directly provide, such as:
    • Contact information: Name, billing address, shipping address, email address, and phone number.
    • Payment information: Credit card details or other payment information.
    • Account information: Username and password (if you create an account).
    • Order history: Details of your past orders.
    • Feedback and reviews: Any feedback or reviews you submit about our products or services.
  • Information We Collect Automatically: When you browse the Site, we automatically collect certain information about your device, including:
    • Device information: Web browser, IP address, time zone, and some of the cookies that are installed on your device.
    • Browsing information: The individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect this information using cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To fulfill and manage your orders
  • To send you order confirmations, shipping updates, and other transactional emails
  • To administer your account and preferences
  • To improve and personalize your browsing experience on the Site
  • To send you marketing and promotional communications (with your consent)
  • To analyze trends and statistics on the Site
  • To improve the security and functionality of the Site

Data Sharing

We may share your information with third-party service providers who help us operate our business and the Site. These service providers are obligated to protect your information and use it only to perform the services we request.

We may also share your information to comply with legal obligations, enforce our policies, or protect our rights.

Your Choices

You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails. You can also request to access, update, or delete your personal information by contacting us at Info@houseoffragrancesae.com .

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.

Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at 00971561326740 or by mail at: Info@houseoffragrancesae.com

House of Fragrances